For salons, clinics, restaurants & more
Stop losing customers to long wait times
Manage walk-ins, waitlists, and appointments from one screen. Set up in 2 minutes.
Free plan forever · Full Business trial included · No credit card required
How it helps
What MakeTheQueue does for you
Customers join instantly, from anywhere
They scan a QR code, tap a link, or walk in, and they’re in the queue. No app download, no clipboard. They see their live position and estimated wait on their phone.
Keep customers informed automatically
Automated SMS when it’s almost their turn. Two-way messaging lets them ask questions or update their party without losing their spot.
Appointments and walk-ins in one place
Customers schedule appointments online and check in on arrival. Walk-ins and bookings merge into one queue. No double-booking, no confusion.
See what’s working with real-time analytics
Track wait times, peak hours, no-show rates, and service patterns. Staff smarter, serve faster, and spot problems before they cost you.
What you get with MakeTheQueue
The tools that keep your line moving, included from day one.
Get StartedSelf check-in kiosk
Turn any tablet into a front-door check-in station. No proprietary hardware.
Waiting room TV display
Show who's up next and the live waitlist on any screen in your lobby.
Two-way SMS chat
Text customers when it's almost their turn, and let them text you back.
Embeddable widget
Let customers join your line straight from your website.
REST API
Build your own integrations with full API access on paid plans.
Custom branding
Your logo and colors on the join page, kiosk, and display.
Multi-location dashboard
Run every location from one account and switch between them in a click.
No per-seat fees
Flat plan pricing. You're never billed per staff login.
Why it works
from signup to a live queue
to start, with a plan that stays free
typical SMS open rate, per industry research
Flexible tools for every type of business:
Healthcare
Better patient flow, less front-desk stress. Manage check-ins, reduce no-shows, and keep your waiting room calm.
Clinics, Dentists, Urgent Care & more
Food & Dining
Fill tables faster and eliminate walkouts. Customers browse nearby while they wait for a text that their table is ready.
Restaurants, Cafes, Bakeries & more
Beauty
Keep your appointment book full and run seamless walk-ins. Turn missed calls into bookings.
Hair, Nails, Barbershop & more
Wellness
Streamline scheduling and promote your services. Send appointment reminders and run client check-ins effortlessly.
Day Spa, Massage, Acupuncture & more
Retail
Let shoppers keep browsing while they wait. Manage service counters, fitting rooms, and consultations.
Shops, Electronics, Boutiques & more
Government
Reduce wait times and improve citizen satisfaction at public service offices and municipal buildings.
DMV, Permits, Public Services & moreFrequently asked questions
About 2 minutes. Create an account, name your queue, and share the link or QR code. That's it.
No. Customers join through any web browser. No app downloads, no accounts, no friction.
Customers get an automatic SMS when it's almost their turn. They can also reply to update their party size or ask questions via two-way chat.
Yes. Scheduled appointments and walk-ins merge into one queue so there's no double-booking or confusion.
Yes, and a free plan too. MakeTheQueue starts free, forever. Every new account also gets a full Business trial with access to every feature, no credit card required. When the trial ends, you stay on the Free plan unless you upgrade.
Salons, clinics, restaurants, retail stores, government offices, and more. Any business with a waiting line or appointment book.
Ready when you are
No long-term contracts. No hidden fees. A simple platform that adapts to any business, any size, any industry.
Start Free Trial